Customer Reviews
“Rare Carat are fantastic. Friendly…”
“Rare Carat are fantastic. Friendly experienced professional knowledgeable. They guided me through two purchases, engagement and wedding bands, and just soldered both together, best job ever. I love my rings and I love the Rare Carat team. Highly recommend one purchases from them. Huge selection of bands, natural and lab diamonds, earrings necklaces you name it. Great company.”
Related: 8 steps guide
“The setting is perfect for…”
“The setting is perfect for the diamond I chose; and the center diamond is absolutely beautiful. The diamonds in the setting are almost just as pretty as the sinner stone they sparkle and shimmer just as much as the pear shaped center stone. My fiancé who was my girlfriend was so stunned She couldn’t even speak. Each time I had to call and speak with the staff about the ring they were more helpful than I could ever imagine. I would definitely do business with Rare Carat again. I plan on buying the wedding band to match the Tasha Halo setting I purchased from Rare Carat too.”
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“First of all compliments to…”
“First of all compliments to Angela and Jeff who assisted me every step of the way. Seeing all of the competitive diamonds out in the market, Rare Carat made it easy. I explained my situation to Ajay, Angela, and Jeff and they provided several recommendations (diamonds) and settings. Simple setting (Round/Solitare/14K/Platinum Head) Diamond: Best Quality, Best Price, Best Overall: size 2.8 ct-3.0 ct narrowed to a VVS2, Rare Carat Ideal Cut, D Color GIA or IGI Certified Was provided 2 setting recommendations and 3 diamonds I picked the GIA Certified 2.84 VVS2 D Color, Rare Carat Ideal. Received the diamond ring yesterday and the picture does not do it justice. My Nephew and his wife, my Sons, and grandson had one response. H*** S***! WOW that is beautiful. The sparkle and brilliance in the light made us speechless. This is special: My wife and I are celebrating 35 years of marriage and and she is now 10 years cancer free. This diamond and the presentation was special. Price: Being confused of all the others in the marketplace, I submitted a diamond and setting of equiveillance. Rare Carat responded after reviewing with a price competitive quote along with a pair of 1/3 ct stud earrings. Bottom Line: They Matched the Price. If I could put a 6 star review, I would. Customer Service 5+. Thank You RARE CARAT. You all hit it out of the ballpark! Sincerely, Jim P Clermont, FL”
Related: The diamond buying guide
They valued the Rare Carat experience and intend to return. Tips & Tricks.
“I loved the process of picking out my diamond and setting. As long as you know what you want (clarity, cut, Carat weight, etc.) the filters make it easy to find your perfect stone, and there are SO many settings to choose from. Once I picked out my engagement ring, Rare Carat showed me the matching wedding band, and I got a nice discount on both. They came in a beautiful box, with a pair of diamond stud earrings as a free gift. Couldn’t be happier with my experience!”
Related: 8 steps guide
“I want to take this opportunity to thank the Customer Service Team at Rare Carat. I have contacted them multiple times for any questions that I have, and they provided customer service above and beyond my expectations. There was no hard push to sell, just a mission to help–everyone will feel this once they reach out to their team. They provided suggestion, offered opinions when asked, and very flexible in accommodating the potential buyers as best as they can. Customer Service at Rare Carat did not even push for me to leave a review–I HAD TO ASK THEM HOW I CAN SHOW MY APPRECIATION. Customer Service like this doesn’t happen often anymore and I want to give them a BIG shout out. To Linky who worked hard to provide me with the information that I need, to Michaela who took over and didn’t skip a beat–thank you!!! You’ve made shopping amazing and make me believe that some companies STILL value the customer experience above all else.”
Related: 8 steps guide
They had a great experience with Rare Carat and say they’ll be back. Tips & Tricks.
“My experience with Rare Carat…”
“My experience with Rare Carat and their customer service team was excellent throughout the entire process. My fiancee has received so many compliments on the ring from friends, family and co-workers for well over a month now. I couldn’t be happier with my decision to order the rings and diamonds through Rare Carat and then as a bonus, there was a pair of 1/3 carat diamond earrings in the box when I received it. Thank you so much for a great experience!!!”
Related: 8 steps guide
“Years ago I was uneducated concerning natural and lab diamonds when I first purchased my wife’s engagement ring and band. But because of Osiris Ramirez of Osiris Diamonds I was educated enough to come to Rarecarat and purchase a larger diamond(lab) with much better clarity, cut, and color, for a great price. My wife was completely overwhelmed and so was I. It sparkled like nothing we’ve ever seen before. Rarecarat exceeded our expectations and I will definitely look to them to purchase my daughter’s earrings.”
Related: 8 steps guide
“Honoring my Fiance and her Family”
“A huge thank you to the Rare Carat team- especially Max from the customer support team for helping me find the perfect engagement ring for my fiance. She has always admired her grandmother’s ring but doesn’t feel comfortable wearing it daily due to its sentimental value and age. Her grandmother’s ring has a pave band and a beautifully aged emerald diamond. I wanted to find something similar that she could cherish and wear every day, and Max went above and beyond to help me create a ring that captured the same vintage charm and elegance. I proposed to her in her hometown in Poland. She said the ring felt like it was made just for her and loved how it honored her family’s legacy while becoming a new piece of our story together. Thank you to Max and everyone involved from start to finish!”
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“Rare Carat is absolutely positively…”
“Rare Carat is absolutely positively the best place to purchase an engagement ring!!! An engagement ring is a huge investment, and I did extensive research before choosing Rare Carat. 3,421 5 star google reviews should tell you all you need to know, but I will share my experience. My fiance’s ring is gorgeous! I saved thousands of dollars going through Rare Carat, but the best part of this company is their outstanding customer service. All my Emails were answered within minutes, including nights, weekends and holidays!! My fiance’s ring was a surprise, and I needed the ring to be resized quickly before an engagement party I had planned. The customer service team went way out of their way to get my fiance’s ring resized before the party! I want to send a “”shout out”” to Sarah Sauer, Brenda F., Shane, Jaime Gustafson, Michaela T., and Anderson K., all from their impressive customer service team!! I recommend this company without reservation!!”
Related: 8 steps guide
They appreciated their Rare Carat experience and will be back. Tips & Tricks.
“Let me just start by saying I haven’t received my Ring yet, I ordered it today, but I couldn’t wait to leave a review. I’ve probably been a big PITA for these people because since my original order which was 4 days ago, I’ve changed bands and diamonds a total of 6 times. Every time I went to make a change every customer service person was delightful, polite, and eager to help. Honestly, I thought there was no way any company had over 3000 legit five star reviews but now I believe it. Thank you to every single customer service rep that’s helped me. You all were top notch.”
“I gave her the Mila Vintage-inspired engagement ring for our 30th anniversary last year. This year I gave her the Mila Vintage-Inspired wedding band to complete the set. She could not be happier, and her sisters gushing sbout it. Husband of the year over here! If you buy this, don’t forget to order an inscription for the inside… added a special touch that my wife loved.”
“I spent months learning about…”
“I spent months learning about diamonds, reading reviews of different companies, and building rings on different sites. I even made it through a Thanksgiving / Christmas season where most retailers try to convince you they have “”once in a lifetime sales””. After all of that research, I felt Rare Carat was the best option for my important purchase. There are many good vendors now days but Rare Carats model offers unmatched value. They have listings from many diamond sellers and work with many smaller jewelry craftsman. This allows them to offer a much wider selection than anyone else I found online. Their customer service is second to none; both while researching the right diamond, as well as the purchase and delivery. I can be a difficult customer… lots of questions and high expectations. They never blinked an eye at that. I ended up with a ring and diamond from their fast delivery option, in order to make a vacation deadline. They provided updates all through the process. My order was even noted with the importance of the timing so not only was the status updated online, I received several calls for updates. The ring made it on time and its absolutely perfect (Platinum Pave, 2.3 Ideal VVS1 E). It really is exactly what I wanted. I wouldn’t change anything about the ring or the vendor I choose. I tried to build similar rings on other sites and they were $1-$2k more. I leave early tomorrow morning for a cruise to the Bahamas with my soon to be fiancé. I can’t wait for her to see her ring! I would note this is a completely independent review, I received nothing in return, just sharing my personal experience!”
Related: 8 steps guide
They loved the Rare Carat experience and plan to come back. Tips & Tricks.
“The best service I have…”
“The best service I have ever received from anyone I have done business with in my life. The ring was kick””””ss the price was right the lady was thrilled and they communicated very well during the whole process. If your in the market for a ring look no further. The service that they gave I was expecting them to ask me to write a review which they never did not and that even expressed me . A ++ merchant!”
“We were quite pleased with…”
“We were quite pleased with our shopping experience with Rare Carat. Ordering online was easy, the price was very competitive (particularly with the additional coupons offered on the website and via email), and a local jeweler confirmed that we got the diamond that we ordered. We ended up with the Marigold Tulip Inspired 6 Prong Engagement Ring in platinum, which I’m in love with. I would highly recommend using Rare Carat for your engagement ring shopping.”
Related: 8 steps guide
“Great end to end experience”
“I started shopping for an engagement ring in summer of 2024, when I found the Rare Carat site confusing and dificult to search and build a ring. I received a text outreach from Ajay (may have been a bot) and provided feedback. When I shopped the site again it was greatly improved and was really nice to use. Couple that with excellent assurances, transparent and clear status updates, and the final delivery in a beautiful box I am a very happy customer and would strongly recommend Rare Carat to anyone shopping for high quality gemstones and jewelry. Other than the diamond sparkling far more than the photos could show, I got exactly what I hoped for. She said yes, and gets lots of compliments on her ring.”
Related: 8 steps guide
“I had a great experience…”
“I had a great experience with Rare Carat. Everything on the website was easy to find and navigate. I especially appreciated the helpful insights from the geologists I chatted with—they were knowledgeable and really helped me feel confident in my choice. The stone arrived beautifully packaged, and the entire process was smooth from start to finish. I would definitely recommend Rare Carat to anyone looking for a diamond.”
Related: 8 steps guide