Customer Reviews
“My experience buying from Rare…”
“My experience buying from Rare Carat AND with a warranty claim has been OUTSTANDING. You can read a lot of great reviews about the excellent buying process, so I’ll just focus on my experience with the Rare Carat warranty. When my ring arrived it was absolutely gorgeous, but fast-forward nine months, and my diamond escaped the prongs. I found the stone and contacted RC, and they responded immediately. We exchanged several pleasant and courteous email communications (they offered a phone call too) and provided me with multiple generous options to remedy the situation. I requested a totally different solution and they swiftly agreed, much to my delight. The service and support I received from Rare Carat AFTER the sale speaks volumes about the company and far exceeded my expectations. Please know you can shop with confidence at RC.”
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“Highly recommend for the first…”
“Highly recommend for the first time or even seasoned diamond buyer or ring buyer. Takes away the stress of buying your first ring with expert level advice as well as stress free education for those among us that know NOTHING about diamonds.. Takes away the pretentious nature of jewlery shops while also making the buyer fully in control and now knowledgeable about the ring and diamond for his/her/their one and only. +100 bonus point boost for being able to claim that you fully designed and customized the ring from the selection of the diamond from a catalogue cut/clarity/carat/shape with custom sliders all the way – down to the ring itself with free engravings and lots of promotions throughout the year. The website allows stress free education into diamond shopping at your leisure while being able to select specific criteria to meet your budget. Rare Carat even expedited my shipping as my proposal event was fast approaching. I shopped around with other major retailers and can honestly say rare carat has come out swinging in this industry against the brick and mortar because I will never go back. Skipping all the fees and markups of the major retailers, I was able to deliver more Carat at less cost with a dazzling setting to boot. Not only that, with super responsive customer service left me feeling like they were proposing to me (HUGE shoutout to Sarah S.). Thank you! BTW She said Yes and is IN LOVE with the ring, and the envy of her girlfriends. Super Happy Customer, Matt”
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They had a great experience with Rare Carat and say they’ll be back. Tips & Tricks.
“Outstanding company and customer service.…”
“Outstanding company and customer service. Quality products, fair prices, with fast and efficient service! Thank you Rare Carat. Quick update: another great purchase from Rare Carat! We’ve now purchased my engagement ring, wedding band, and a beautiful pair of diamond stud earrings. Excellent service! We will continue to purchase from them. Update! This is now my 4th purchase from Rare Carat and I have endless positive things to say! Such great customer service and beautiful products! I just received my pear shaped gold diamond necklace, love!!!”
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“I recently got the Rare…”
“I recently got the Rare Carat Isabella Split Shank Solitaire Ring, and I have to say—it’s absolutely stunning! The pear-shaped diamond is breathtaking, with its D color (completely colorless) and VVS2 clarity, meaning it’s nearly flawless. The sparkle is unreal! The split shank gold band gives it a unique and elegant touch while keeping it comfortable to wear. I love how the solitaire setting lets the diamond shine on its own, making it the perfect balance of classy and modern. Overall, I’m beyond happy with this ring.”
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“Shopping with rare carat helped…”
“Shopping with rare carat helped make a stressful process much easier. The variety of band types was wonderful. They have great lab made diamonds. But most importantly having live gemologists help you find the type of stone, with the right balance, at the right price. They helped me get an amazing engagement ring. They explained information about the 4 Cs, the difference between jewelry insurance and a jewelry warranty. Plus, I got the ring in under 2 weeks. They just made the entire process smooth. I was skeptical at first: it’s a huge moment you want to go perfectly, but the ring was even more gorgeous than I could have expected. I highly recommend them!”
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“I’m finalizing a purchase with…”
“I’m finalizing a purchase with Rare Carat right now for a beautiful engagement ring and I could not be more impressed with this company from top to bottom! And when I say top, I mean it- the CEO himself stepped in to offer his assistance and help me choose the perfect diamond and setting that were within my specific price range. Not only that, many of the staff members helped at various times, too, whether helping me look for very specific features, making expert recommendations from certified gemologists, or answering pricing and logistical questions. Every single one was friendly, professional, knowledgeable and enthusiastic about providing the best service they could. I admit at first I was parallel shopping with another site that seemed to have competitive pricing, but ultimately they really didn’t at all AND they gave me very impolite service on the phone when I asked a question. The rep didn’t seem to be in the USA, spoke over me in a bossy manner, and was actually quite rude in the end. Rare Carat has true service but also great pricing. I could never in a million years get the excellent pricing on my natural diamond and setting in a retail store. But they don’t make you trade off on service at all- they are the real deal and probably helped me more than if I walked into any upmarket retail jewelry store location. I can’t say enough about Rare Carat and their staff and I’m so excited about my beautiful piece arriving! I have no doubt it will be absolutely perfect (I’ll try to come back and post a pic) and no doubt they’d make it so if it were not for any reason. I plan to recommend them to my friends and family and I plan to use them again for fashion diamond jewelry like earrings, pendants, and bracelets in the future. I’m so glad the idea for Rare Carat was formed by Ajay the founder- now we can all have access to beautiful diamonds at great prices! Thank you Rare Carat- you are the best in the business!”
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They loved the Rare Carat experience and plan to come back. Tips & Tricks.
“I can’t say enough great…”
“I can’t say enough great things about my experience with Rare Carat! From beginning to end, every step was seamless. The standout feature for me was the price—I was thrilled to find a stunning engagement ring at an unbelievable value. Navigating their website was a breeze, making it easy to choose the perfect diamond and the ideal band for my partner. I opted for financing through their in-house partnership with TD Bank, and let me tell you, it couldn’t have been simpler. Plus, I insured the ring through one of their partners. They even included 15 days of complimentary insurance when the ring arrived, which gave me peace of mind right away. Now that I have the ring in my hands, I’m already spreading the word to all my friends who are planning to propose! I highly recommend Rare Carat. If you’re in the market for an engagement ring, don’t miss checking them out!”
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“I could not speak more…”
“I could not speak more highly of Rare Carat’s customer service. When originally purchasing my engagement ring, I coordinated with a Rare Carat representative to schedule the shipment quickly, and within a schedule that worked for me. Then, during shipment, the ring was actually stolen in transit from FEDEX. Rare Carat, within 24 hours, had already worked with their insurer to put another ring in production. Within 10 days, the new ring had shipped, and within 24 hours of shipping, I had possession of it! Rare Carat has been extremely helpful and I will certainly use them again when it’s time to purchase a wedding band!”
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“Amazing quality! Amazing customer service!”
“If you are like myself.. a lil hesitant on making a purchase this big, online.. do not hesitate. I spent hours upon hours researching different jewelers.. local and online, small and big. I always came back to rarecarat. After a few phone calls to them, it was an easy decision. VERY helpful, very honest, very informational. Not to mention when I received the ring, it exceeded my expectations! My fiancé absolutely LOVES it and she has gotten so many compliments, even from random people. If you are a lil reluctant to buy a diamond online, just make a call to their customer service and it will definitely ease your mind!”
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“Rare Carat is pure perfection! From the incredible selection of bands, diamonds, and details, to the incredible customer service, communication, and purchase experience, Rare Carat made my engagement ring purchase an absolutely amazing experience! And can I tell you about the ring??? Absolutely STUNNING! The Katia band in yellow gold with the elongated cushion diamond is an elegant, show-stopping, gorgeous ring! My fiance’ absolutely loves it, thinks it couldn’t be more beautiful, and loves everything about it. Everywhere she goes, when people see her ring, their jaws drop and they comment on how breathtaking it is. From comments about it being the most beautiful ring they’ve ever seen to being the sheer size of the diamond, everyone says “”… he did GOOD!”” and her response is “”… he did PERFECT!”” If you want to stun someone with a truly perfect ring, and an incredible experience to go with it, Rare Carat is the place to go! Thank you to the Rare Carat team for helping me with a ring that went above and beyond her wildest dreams!”
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They appreciated their Rare Carat experience and will be back. Tips & Tricks.
“I initially ordered a wedding…”
“I initially ordered a wedding ring from Rare Carat and accidentally selected the wrong diamond — a mistake that had me feeling stressed and defeated. To my surprise, a customer service professional named Mo personally reached out to me. What followed was nothing short of exceptional. Mo and the team at Rare Carat completely turned the experience around. They treated the situation with genuine compassion and went above and beyond to help me resolve the issue. What started as a headache quickly became something closer to life-saving. That human touch, flexibility, and genuine care made all the difference. In a world where customer service often feels robotic, Mo and Rare Carat reminded me that empathy still exists, especially when it matters most. I can now move forward with a ring that reflects what my (hopefully) future fiancée wanted, and I couldn’t be more grateful. I would wholeheartedly recommend Rare Carat to anyone looking for a ring. Not only do they offer stunning options, but they stand behind their customers in a way that truly counts.”
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“A Beautiful Symbol for 35 Years of Love and Commitment”
“I recently purchased this halo diamond ring to re-propose to my wife after 35 incredible years of marriage. This ring is more than just a piece of jewelry. It represents our enduring love, the joy of welcoming our first grandchild, and the exciting new chapter we’re stepping into together. We’ll be celebrating it all with a vow renewal in the Bahamas in the summer of 2026, and I can’t think of a more perfect way to commemorate this milestone than with this stunning ring. A heartfelt thank you to the Rare Carat team for guiding me through this meaningful journey. I wish I could invite all of you to the ceremony to share in our joy. I’ll be sure to send photos of our special day!”
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“I couldn’t be happier with…”
“I couldn’t be happier with my experience at Rare Carat! Ajay went above and beyond to help me find my dream wedding set within my budget. He was incredibly responsive and made sure I received the ring in time for an upcoming trip—something that meant a lot to me. The entire team has been amazing. Their customer service is top-notch—super responsive, supportive, and willing to go the extra mile every step of the way. When I needed my ring resized, they jumped right on it and are working hard to get it back to me by the date I need. One thing I really appreciate is the option to add a jewelers care plan, giving me peace of mind that my ring will be protected and well taken care of over time. And of course… the rings are absolutely stunning. My literal dream ring! I am obsessed. Highly recommend Rare Carat to anyone looking for a ring and an incredible team to support you through the process! 💍✨”
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They were thrilled with Rare Carat—and they’re already planning a return. Tips & Tricks.
“Amazing service throughout the whole…”
“Amazing service throughout the whole process. Did plenty of chatting with Rare Carat experts as well as Ajay himself. Finding the perfect ring was easy and the product exceeded expectations. The only critique I have is that the ring was sized a half size larger than what I ordered. They do have a window for free resizing, but I waited a while to present the ring. Maybe if I thought to ask they would have resized it anyway. Rare Carat still gets five stars and I would gladly do business with them again.”
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“The service they provide is…”
“The service they provide is exceptional. Purchased a diamond anniversary ring for my wife it arrived as promised and was amazing. Had an issue with one of the diamonds and contacted them and they were professional and prompt to resolve the issue. I shipped the ring back Prepaid by them and they resolved the issue quickly and were in constant contact with me thru the repair process. Stephen K was truly amazing thru the whole process he is very dedicated and professional. I highly recommend RareCarat.”
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“I will say i was very wary if ordering such a momentous item online. Without seeing in person for exactly what I want. I reviewed and researched for weeks. Months even. Always checking always looking and seeing how it compared week to week based off look and desire. Changed my mind on cut, carat, etc. but finally decided. The ring i ordered turned out amazing. I am very happy with the selection. The process kept me informed and even had to make a change to the ring after order which was no problem. I myself couldnt be happier with it. Thank you so much great option for my big occasion”
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