Customer Reviews
“A new family heirloom for generations to come”
“In 2009, I proposed to my wife with a treasured family heirloom ring. Over the years, she cherished it so much that she began wearing it on a necklace to keep it close to her heart while preserving it for future generations. Recently, she expressed wanting an updated engagement ring as a reflection of how our love has grown and evolved over the years. The search for this new ring was a shared adventure. Together, we explored options, going into the process not knowing where to start. This was a first for both of us. It was a meaningful process, and finding the ring felt like discovering a piece of our story waiting to be written. We had a family trip to New York City two months after our ring-hunting journey began. Karly from the Rare Carat Team helped us find the right diamond, setting, and shipped to me with much time to spare. Then, In the heart of Central Park, I got down on one knee again and “”re-proposed”” to my wife. The moment felt magical, surrounded by the beauty of the city and the joy of reaffirming our commitment. Now we have a new family heirloom to pass down. Thank you to Karly and everyone else from the team!”
Related: 8 steps guide
“I only wear my engagement ring and evil eye bracelet, and I don’t typically wear earrings or necklaces, so I was looking to add something new to my minimal collection. After extensive research, comparing prices and images, and consulting with several representatives, I connected with a helpful rep from the Rare Carat team who guided me through their options. While I initially considered the bezel tennis bracelet to avoid snags, I’ve had no issues with snagging at all with this style.”
Related: 8 steps guide
“I have made two wonderful…”
“I have made two wonderful purchases in the past. Once upon a time I was a gold smith, but I am long since retired from that field of work. All that to say this, I know good work when I see it. I then decided to ask for a special order and I was under a time constraint. Not only did they get it on time but the goldsmith in their employ did a fantastic job. Ajay the founder of the company emailed me personally to assure me they would make every endeavor to get it done on time. They did and wow my girl was absolutely blown away. You can trust this company for you purchases. I highly recommend them.”
“I was a little skeptical…”
“I was a little skeptical about buying a diamond wedding ring set online, but wow, was I completely wrong! From the moment I began my search and chatted with the team, the whole experience was nothing short of incredible. The company truly made it unforgettable. Special shoutout to Angelet and Denise – these two went above and beyond to ensure I was more than satisfied, embodying their customer-first motto in every way. The moment my wife received her stunning ring set, we both couldn’t stop smiling. We’re absolutely ecstatic with my purchase. Thank you so much for making this such a memorable and seamless experience!”
“Stunning. Elegant. Does not disappoint!”
“After 5+ weeks, my fiancé continues to rave how amazing the ring is. Quality and craftsmanship are wonderful. Cherie engagement ring and wedding band match perfect together. She likes the graduated style setting- going from larger to smaller diamonds on each side. She also liked the cathedral setting that brings the main stone more ‘within’ the side stones, versus the main stone sitting higher above the band with the side stones. Dainty and classy for her small hands. Paired with an 1.58 ideal Princess cut center stone. Would definitely order through Rare Carat again.”
Related: 8 steps guide
“Fantastic service. Bout the ring…”
“Fantastic service. Bout the ring before valetines day and they had free earrings for over $1000 purchase. I really thought i spent more than 1000 and the ring arrived withiout the earrings. I contacted customer service let them know. They told me i was under 1k and that is why i didnt rreceive them. As i was disappointed i did understand. 1 week later i received the earrings. I have already told many people about Rare Carat and will be buying from there again. Great thanks guys.”
Related: 8 steps guide
“Thank you Michelle for making this experience as easy as possible. The entire process took almost a month. I knew NOTHING about diamonds. I knew about the ‘4 Cs’ but I didn’t know what any of them truly meant. There are so many selections to pick from and their team is able to walk you along every step of the way. Special thanks to Cali and Emily as well for helping me with the search. This was truly a team effort and everyone gave their all. My final selection was a 1.81 Carat Round Lab Diamond (VS2 Clarity) and we went with a halo setting that had even more diamonds details. Thank you again to the entire team!”
Related: 8 steps guide
“Shout out to Nadya! After months of building and rebuilding different designs building designs to create my perfect ring, she was patient and superb in helping me out. After my finance and I had finally settled and placed the order he messages me while I’m at work one night, he “insist” on a 2 caret. I was on a 10 minute break when I messaged the customer service as my order had already been placed and finalized and paid for. Nadya helped us in less than 10 mins to find a larger diamond with everything I was looking for within the budget I wanted. She then put the ring on hold until I was able to send the difference in orders the next day.”
They were thrilled with Rare Carat—and they’re already planning a return. Tips & Tricks.
“I was reluctant to purchase…”
“I was reluctant to purchase online, it seemed to lack the personal interaction. While shopping I also went to a few jewelry stores and the Rare Carat experience was much better. I was able to shop at my own pace, used the tools to gauge Color Cut Clarity (I had no clue); and finally settled on a stone and setting. I also got found the personal interaction with the Chat feature, not a bot, not a random and changing service person, there was an actual person and the chat details were also sent to my email for reference. I got exactly what I wanted, and after purchase there were clear communications until the ring arrived. I chose the option to pick up from a FedEx location; delivery required a signature and I may not have been home. That was very easy too. Try Rare Carat, I am very happy I did. She said Yes.”
Related: 8 steps guide
They valued the Rare Carat experience and intend to return. Tips & Tricks.
“I had a fantastic experience…”
“I had a fantastic experience with Rare Carat! From start to finish, the process of finding the perfect ring was smooth, stress-free, and even enjoyable. The selection was incredible, and I found a beautiful ring that exceeded my expectations. I want to give a special shoutout to Stephanie, who went above and beyond to make sure everything went perfectly. She personally noted on my order that I needed the ring by a specific deadline, and thanks to her extra effort, it hopefully will arrive on time. That kind of personal attention made all the difference and really showed how much Rare Carat cares about their customers. Thank you again to the entire team—and especially Stephanie—for helping make such a special moment even more memorable!”
Related: 8 steps guide
They appreciated their Rare Carat experience and will be back. Tips & Tricks.
“Over a month later, she’s still smiling!”
“The ring I purchased turned out so beautiful! I received the ring a day before a trip to the Pacific Northwest and brought it with me. I ended up proposing at the top of Multnomah Falls on a platform overlooking the falls. The number of compliments my fiancée has received from friends and her coworkers has added validation to my purchase! I saved a couple thousand dollars compared to a bigger named jeweler for the same size and quality, lab grown diamonds. Five stars all around! Great service before I decided to make the purchase, as reps answered all my questions and provided pictures of what my purchase would eventually look like.”
Related: Rare Carat Jewelry Guides
“Had a great experience with…”
“Had a great experience with Rare Carat! I had a few questions and reached out to customer support. Lexie from the support team was incredibly helpful, kind, and quick to respond. She went out of her way to make sure everything was clear and that I had what I needed. It’s rare to come across support that feels both professional and genuinely personable, and Lexie really delivered on both. The platform itself is easy to use and transparent, but having someone like Lexie on the team takes it to another level. She absolutely deserves recognition for the great work she does. Definitely recommend Rare Carat, and a special thanks again to Lexie!”
Related: 8 steps guide
They loved the Rare Carat experience and plan to come back. Tips & Tricks.
“Their team is honest where you need them to be. They will not try to upsell you just to make a sale. I explained to them my wife’s profession and our lifestyle so they got a better understanding of what might work for her. I also shared images of the current rings she wears so they got an understanding of her personal taste. I needed to lean in to their insight more than I thought I would and I’m happy that I did. I am very happy with the ring I received and so is my fiance.”
“Magic, it is awesome, I…”
“Magic, it is awesome, I compared this Diamond stone with the same in different shops and always found them more expensive even 40% more than Rare Carat, that’s why I recommend you 100% sure you are gonna love it, it is beautiful and comes with its GIA certificate to make sure everything is right, also I’m really happy about the fact that they offer you the guarantee extended to a lifetime for no much, that way you can get many services for free and even get fixed it”
Related: 8 steps guide
“Sapphire and Diamond Ring”
“The main details that I had to work with on my quest for the perfect ring for my proposal were 1) She wanted gemstones on the band and 2) Round diamond. From there, the quest was on. After searching many sites and collaborating with customer support, I landed on a round 1 carat lab diamond, and the twist sapphire setting. She LOVED it. The box, the diamond, the sapphires. Fun fact: My fiance’s name is Whitney, close to the ring name (Whitely). Can’t find a better match than that.”
Related: 8 steps guide
“My friend and brother-in-law both purchased their engagement rings from Rare Carat. Based on their experiences I felt confident to follow within their footsteps. Right out the gate you are assisted from their customer service team who is able to work with your budget and timeline. They are even willing to hop on a call for further discussion. I was very impressed by their attentiveness. But most importantly, very impressed with the final ring and so was my fiance.”
Related: 8 steps guide