Customer Reviews
“Absolutely amazing customer service”
“I had an issue with delivery since I live in a public building where packages get delivered through a mail room and wouldn’t be able to sign. I realized this after I ordered my ring and Shelby I. responded so quickly and we were able to figure the situation out which I appreciated so much. Me and my fiancé now both have rare carat rings and we absolutely LOVE them. It took less that a week to receive his ring and the quality is amazing!”
Related: 8 steps guide
“Beautiful Addition to Jewelry Stack”
“This is my second purchase from Rare Carat and I actually worked with the same gemologist (Michelle) who helped my husband and I select my wedding band last summer. This time around I purchased the 3 carat white gold tennis bracelet, and it is absolutely stunning. Anything smaller than 2 carat would have been too small, and larger than 4 carat would have clashed with my other jewelry pieces. I messaged Michelle an image of my current bracelet stack. Together we were able to find the perfect match for my collection. So happy with my purchase.”
Related: 8 steps guide
They appreciated their Rare Carat experience and will be back. Tips & Tricks.
“It took approximately two weeks from the time of order to receive my ring. Mine is a size 4.5. It has 17 diamonds totaling 2.7 tcw. I would wear a size 4 if not for my big knuckles. I got an eternity ring because my stones always end up on the bottom of my hand. My 10 year upgrade and I love it. And yes, I am of a mature age! LOL.”
“The process was easy and communication with company was impeccable. They kept me informed every step of the way. It was shipped overnight from New York and arrived in North Idaho the very next day by a specific FedEx courier. I’ve never had such service!! The ring came in a fine white package with all the information about it and the ring itself came in a lovely little wooden box. I am so impressed. I told my daughter about it as she is getting married at the end of 2025 and she already found the perfect wedding set. The ring I chose is a lab made diamond – the jeweler I chose to solder the set said it is very well made. I’d add a photo but it’s getting soldered at the moment. All told,‘I will be using Rare Carat for any of my jewelry in the future. 10/10”
Related: 8 steps guide
They were thrilled with Rare Carat—and they’re already planning a return. Tips & Tricks.
“Beautiful ring! Great customer service!”
“The Lovi XO ring is very sparkly and pretty, My only regret is that I wish I had purchased it in yellow gold as the setting would be move noticeable The customer service staff a is friendly and helpful . Rare Carat made a special order ring for me . It was smaller than I thought it would be and they let me return it-wow! Il look forward to future purchases !”
Related: 8 steps guide
“Stunning classy and elegant”
“My husband got me my engagement band through rare carat and I found these stunning anniversary bands that perfectly compliment my ring. Staff was so responsive and helpful and even got a discount! Would recommend to friends and family and definitely will shop with rare carat again!”
Related: 8 steps guide
“Exceptional experience!”
“Our experience with Rare Carat couldn’t have been better. From shopping to learning from their website to purchase and delivery, the process was simple and seamless. Best of all the diamond and ring we selected were of the highest quality at an amazing price. We will definitely be back for more!”
Related: 8 steps guide
“I was you, skeptical about…”
“I was you, skeptical about buying a $20k ring online without being able to touch it or look at it. I inquired with some questions and Ajay the CEO responded. I thought, “yeah right, it’s the CEO of the company.” Well, come to find out it was! He reassured me the diamonds were real and the ring was high quality. I went ahead and ordered the ring. It took about a week to make and then was promptly delivered overnight. I am a very picky person when it comes to quality. I took the ring in a dark room and shined a light on it. I felt a few of the diamonds were “cloudy”. I reached out to Ajay and immediately got an overnight return label. The ring was not horrible, I just have a super keen eye for certain things. They inspected the ring and replaced the diamonds in question. It was overnighted back to me and looked awesome. My wife LOVES the ring. Ajay did exactly what he said he would do. If I wasn’t happy he would make it right. Customer service was second to none. I asked for an appraisal for insurance purposes and Jessica had it to me the next morning. This was a 6ct eternity band with 13- 1/2ct diamonds. Never mind my supermodel construction worker hands! I would not hesitate to purchase from Rare Carat. Everything is 100% legit and they stand behind their word. Thank you again!!!”
Related: 8 steps guide
“Ordering was easy and the customer service team was super responsive who helped me update my engraving at short notice. Delivery was fast and the ring came thoughfully packaged with a complementary ring box as well as sizers in case my wife’s Tegan band didn’t fit. Thankfully it was perfectly true to size – I will definitely be shopping here again when we add to her stack!”
They valued the Rare Carat experience and intend to return. Tips & Tricks.
“The service was outstanding.”
“Little hesitant in buying such a large priced item. Rayna H. was outstanding and listened to all my concerns, including my budget and what I wanted. Found the ring set and the engagement diamond under budget. I proposed and presented the ring. She said yes!! and is hysteric!! over her beautiful forever ring. I couldn’t be more pleased. Thank you Ryan H. for you amazing customer service and thank you Ratecarat for you transparency and integrity.”
Related: 8 steps guide
They had a great experience with Rare Carat and say they’ll be back. Tips & Tricks.
“Could not ask for better communication”
“Not only did my ring arrive and was even prettier than I anticipated, but the level of customer care from this company is impressive! I was trying to get it by a certain date and a representative reached out a couple times to help me. I even just had a representative reach out post sale to double check on everything. Highly, highly recommend this company.”
“Beautiful, absolutely perfect”
“This ring is everything, I opted for lab diamonds for ethical reasons and was able to get way more bang for my buck. It’s beautifully done and looks amazing. I wear it for work, and I pair it with my wedding set. It’s perfect, will buy again from here.”
Related: Rare Carat Jewelry Guides
“Far more beautiful than I expected! You don’t have to worry about ordering your jewelry online from this website. My ring is more beautiful and at half the price of my local jewelry stores. More carat weight and a substantial platinum setting for less money than what I was being shown in white gold locally.”
Related: 8 steps guide
“Rare Carat really went above…”
“Rare Carat really went above and beyond for my fiance and I when we were ordering his band. We were a little confused with sizing for men’s bands and they worked with us way more than they had to do we could get the right size. Beautiful ring, great price, and great support!!”
Related: 8 steps guide
“Sometimes when you buy things like this online you kind of just hold your breath and hope it goes well. This was not the case for rarecarat. The team did everything possible to make sure I was in the loop and my ring arrived on time! The ring was beautiful and the process was painless.”
Related: 8 steps guide
“The ring fits perfectly. Really…”
“The ring fits perfectly. Really appreciate the ability to order in quarter sizes which I didn’t find many places. 4.5 would have been too tight and 5 would have been too big. The amount of information including dimensions of each stone and how it looked on a size six finger helped me immensely in determining what to pick. Overall would highly recommend!”